IT Outsourcing

The CFO and CEO have been reviewing IT costs and return on investment (ROI). Based on their analysis, they have determined that the cost of internal development and IT operations has become too expensive to justify continued support.

Management has noted that other airlines have outsourced operations to industry-leading IT providers, including Galileo, Sabre®, Amadeus and Travelspan. AWA has decided that IT is not a core business and wants to outsource the IT function.